We have a 14 day full returns and exchange policy on all products.
Making a return or exchange is easy. Just send us an email within 14 days of receiving your purchase, via e-mail at email@example.com, quote your Order # and reason(s).
All items MUST be sent back via courier/post and have a tracking number.
Refunds or exchanged products must be in the condition you received them and repackaged in a similar fashion. The items MUST NOT have been unsealed and read.
All return shipping costs are the responsibility of the customer.
We do our absolute best to ensure your orders go out in perfect condition, but mistakes do sometimes happen.
If you receive a faulty item or a wrong item in your order, please contact us within 7 days of the date of delivery via email at firstname.lastname@example.org.
In the event we send either a faulty or wrong item. The return shipping cost will be fully reimbursed.
Please contact us via e-mail at email@example.com within 14 days if you wish to return or exchange your item.
All items must be sent to:
851 10 Bratislava
When we have received your item we will process the refund or exchange and you will be notified via email.
No responsibility accepted for items being returned until they are received at our address.